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Terms of Service

Please read these terms carefully before using RasoeeCloud. They define your rights and responsibilities as a user of our platform.

Last updated: October 2026 · Effective: October 29, 2026

Acceptance of Terms

  • By accessing or using RasoeeCloud, you agree to be bound by these Terms of Service. How we handle personal data is explained in our Privacy Policy.
  • If you are using RasoeeCloud on behalf of a business, you represent that you have authority to bind that business to these terms.
  • We may update these Terms at any time. Continued use after updates constitutes acceptance.

Use of Service

  • RasoeeCloud is a cloud-based restaurant management platform. You may use it solely for lawful business purposes.
  • You must not attempt to reverse-engineer, decompile, or extract the source code of our platform.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You must not use the platform to process fraudulent transactions, spam customers, or violate any applicable law.
  • We reserve the right to suspend accounts that violate these terms without prior notice.

Subscriptions & Payments

  • RasoeeCloud is offered on a subscription basis. Plans and pricing are listed on our Pricing page.
  • Subscriptions auto-renew at the end of each billing cycle unless cancelled at least 24 hours before renewal.
  • SinghCode Technologies is not currently registered under GST, so no GST is charged on our prices. If this changes, we will update our pricing and inform you before any GST is charged.
  • Payments are processed via Razorpay. By subscribing, you authorise us to charge your payment method.
  • Downgrades take effect at the end of the current billing cycle; upgrades are prorated and take effect immediately.

Intellectual Property

  • All software, design, trademarks, and content on RasoeeCloud are owned by SinghCode Technologies.
  • Your restaurant data (menus, orders, customer records) remains yours. We claim no ownership over it.
  • You grant us a limited licence to store and process your data solely to provide the service.
  • When your account is closed, we stop using your data to provide the service. Sales, invoices, GST and other tax records, payments, accounting and payroll records, and any other records that Indian law requires to be kept cannot be deleted on request; we keep them securely for the legally required period and then delete or anonymise them. You can ask us for an export of your records. Other data is handled as described in our Privacy Policy.

Disclaimer of Warranties

  • RasoeeCloud is provided "as is" and "as available" without warranty of any kind.
  • We do not warrant that the service will be uninterrupted, error-free, or free of viruses.
  • We are not responsible for losses caused by hardware failure, connectivity issues, or third-party integrations outside our control.

Limitation of Liability

  • To the maximum extent permitted by applicable law, SinghCode Technologies shall not be liable for any indirect, incidental, special, or consequential damages.
  • Our total liability for any claim arising out of these Terms shall not exceed the amount you paid us in the 3 months prior to the event giving rise to the claim.

Termination

  • You may cancel your subscription at any time from the billing settings in your dashboard.
  • We may terminate your account immediately if you breach these Terms, engage in fraudulent activity, or upon 30 days written notice for any other reason.
  • Upon termination, your right to use the service ceases immediately.

Governing Law

  • These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Mohali, India.
  • Before initiating legal proceedings, both parties agree to attempt resolution through good-faith negotiation for at least 30 days.

Questions about these Terms?

Email us at support@rasoeecloud.com or write to SinghCode Technologies, Mohali, India.

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